Matt’s Buddies
Matt’s Buddies are friendly, trained volunteers who offer calm, practical support to anyone facing a difficult moment. During our café opening times, a member of the staff or Buddy team will listen, welcome you, and walk with you as you explore the best next steps. You don’t need to have everything figured out, we’re here to help you find a way forward.
Don't know where to turn? Our trained up volunteers will try their best to help
If you don’t know where to turn, you are welcome to turn to us. We cannot promise every answer, but we can promise that we will do our absolute best to help you make sense of a difficult moment.
You can visit us on Sundays, Mondays and Tuesdays during our café opening times. A member of staff or our reception team can talk with you and, if needed, connect you with one of our trained Buddies. Buddies are here to plug the gap between feeling lost and finding a route toward hope, clarity and support.
On Mondays and Tuesdays, we also open Hope Hall, where local support services join us on-site. They are available to chat and offer guidance around a wide range of challenges, including mental health, loneliness, addiction, benefits, housing and more.
Whoever you speak to first, staff, receptionist or Buddy, you will be welcomed, listened to and supported. You don’t need to arrive with the right words or a clear plan. Just come as you are. We’re here to help you take the next step.